Privacy Policy for serinovaquix.com
Learn more about how we collect, use, and protect your information at serinovaquix.com.
Our Privacy Commitment
Your privacy is important to us at serinovaquix.com. This policy explains how we collect, use, disclose, and safeguard your personal data when you use our website or interact with our services. We want you to feel confident that your information is handled in accordance with Australian privacy laws.
We encourage you to read this policy carefully to understand what information we gather, how we protect it, and what choices you have regarding your personal data. Our goal is to offer transparency so you can make informed decisions about your interaction with serinovaquix.com.
Information We Collect About You
We may collect various types of personal and non-personal data to improve our site functionality, user experience, and services offered to visitors, always in line with relevant regulations.
Information You Provide Directly
- • Details submitted through contact forms on our site
- • Information you share when subscribing to newsletters
- • Data provided when creating or updating an account
- • Details sent when requesting support or feedback
- • Any information voluntarily provided during surveys
Information Collected Automatically
- • Technical data such as IP address and browser type
- • Device identifiers, operating system, and usage data
- • Website navigation behaviour, including pages viewed
- • Time and date of your visit to our website
- • Cookies and similar technologies for analytics
How We Use Your Data
Your data helps us enhance our website, provide you with a personalised experience, communicate updates, and ensure compliance with Australian laws and regulations.
- • Fulfilling your service requests and inquiries
- • Sending transactional or service-related communications
- • Improving website features and overall quality
- • Using anonymised data for analytics and reporting
- • Customising content and marketing based on preferences
- • Ensuring compliance with legal obligations and policies
- • Detecting and preventing potential security threats
Our Promise: We are committed to protecting your personal data by implementing security practices that safeguard against unauthorised access, use, or disclosure, in accordance with Australian privacy standards.
When We Share Your Data
We only share your information when necessary to provide services, meet legal obligations, or work with trusted third parties who handle data responsibly and securely.
Trusted Service Providers
Some third-party partners may help us operate our website, provide services, or support analytics. We ensure they comply with Australian privacy requirements.
Legal Compliance
We may disclose data to comply with laws, regulations, or valid government requests within Australia.
Anonymous Statistics
Aggregate data may be used to evaluate site performance without identifying individuals.
Your Privacy Rights
You have rights over your personal data, which include access, correction, and deletion, as well as options to object to or limit certain uses under Australian law.
- • Request access to the personal data we hold about you
- • Correct or update your personal information
- • Erase personal data under certain legal conditions
- • Obtain a copy of your data in a common format
- • Object to specific uses or processing of your data
- • Restrict how your information is used in certain cases
If you wish to exercise any of these rights or have questions about your data, please contact us using the information provided below.
Safeguarding Your Data
We take reasonable steps to protect your information through technical and organisational measures, reducing the risk of misuse, loss, or unauthorised access.
Technical Security Measures
- • Using encryption for sensitive data and transmissions
- • Regularly updating our website security protocols
- • Implementing firewalls and intrusion detection systems
- • Monitoring for suspicious or unauthorised activities
Organisational Safeguards
- • Limiting access to your data to authorised personnel
- • Providing privacy training for staff members
- • Establishing clear data handling procedures
- • Conducting periodic privacy and security reviews
How Long We Keep Information
We only retain personal and non-personal data for as long as necessary for our business, legal, and operational purposes, and always in line with applicable laws.
- • Account data retained for active users or as required
- • Behavioural data held for analytics purposes only
- • Contact data stored for transaction fulfilment
- • Billing and payment details kept for legal reasons
- • Marketing preferences maintained until you change them
We review retention periods periodically to ensure data is not kept longer than needed.
International Data Transfers
If we transfer data overseas, we ensure such transfers comply with Australian privacy standards and only occur to trusted partners or service providers.
- • Ensuring third parties adhere to strict privacy policies
- • Transferring only when necessary for service delivery
- • Using approved data transfer mechanisms
- • Offering transparency about cross-border data practices
Cookies and Tracking
Our site uses cookies to analyse behaviour, personalise your experience, and provide essential website functions. You can control these through your browser settings.
Types of Cookies Used
- • Support site functionality and authentication needs
- • Monitor usage and improve website services
- • Customise your visit based on your preferences
- • Enable interactive and enhanced features
You can block or delete cookies using your browser without affecting core website access.
Policy Updates and Changes
We may update this Privacy Policy to reflect changes in our practices or legal requirements. All updates are posted here with a new effective date.
- • Updates posted prominently on our website
- • Email notifications for major changes
- • Revision history made available to users
- • Option to review new terms before they apply
Your continued site use confirms your acceptance of these changes.
How to Contact Us
If you have questions, concerns, or requests about this policy or your data, please contact us through the methods below.
serinovaquix
Tower 2, 201 Sussex Street, Sydney, NSW 2000 Australia
Phone: +61-7-6040-0378
Email: content@serinovaquix.com
Last reviewed on October 29, 2025
This policy takes effect October 30, 2025